Terms of Service

Dialo is an internal business tool. Access is limited to authorised Tesla Online Solution staff and partner spas that have been given credentials or a spa code. You must be at least 18 years old and authorised to act on behalf of your business to use the service.

• Keep your login credentials and spa code confidential.
• You are responsible for all activity that happens under your account.
• Notify us promptly if you suspect any unauthorised access or misuse.

When using Dialo, you agree that you will not:

• Misuse lead or call data, or use it for any purpose other than serving genuine enquiries.
• Contact leads in violation of applicable laws (including telemarketing and consent rules).
• Sell, rent, or share personal data collected through the service with unauthorised parties.
• Attempt to access data belonging to spas or accounts you are not authorised to view.
• Interfere with, disrupt, reverse-engineer, or attempt to gain unauthorised access to the service or its systems.
• Upload unlawful, harmful, or infringing content.

Personal data of leads is handled in accordance with our Privacy Policy. Partner spas and staff must handle such data lawfully, respect deletion and consent-withdrawal requests, and use it only to respond to the relevant enquiry.

Dialo, including its software, design, and branding, is owned by Tesla Online Solution. These Terms do not grant you any ownership rights; you receive only a limited, non-transferable right to use the service for authorised business purposes.

Dialo is provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied. We do not warrant that the service will be uninterrupted, error-free, or that reports and metrics will be perfectly accurate.

To the maximum extent permitted by law, Tesla Online Solution shall not be liable for any indirect, incidental, special, or consequential damages, or for loss of profits, data, or business, arising out of or related to your use of (or inability to use) Dialo. Our total liability for any claim shall not exceed the amount, if any, paid by you to us for the service in the preceding three months.

We may suspend or terminate access to Dialo at any time if these Terms are breached or if required for security, legal, or operational reasons. You may stop using the service at any time. On termination, provisions that by their nature should survive (such as limitation of liability and governing law) will continue to apply.

These Terms are governed by the laws of India. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts at Mumbai, Maharashtra, India.

We may revise these Terms from time to time. The "Last updated" date above reflects the latest version. Continued use of the service after changes take effect constitutes acceptance of the revised Terms.

Questions about these Terms? Email aniketsingh.meta@gmail.com.